kk1 Terms and Conditions

General Provisions

These terms and conditions form a legal agreement between the kk1 platform and its users. kk1 is an online casino and sports betting platform operated for players in Bangladesh.

By visiting our website, creating an account, or using any of our services, you are considered to have fully accepted these terms and conditions, our privacy policy, and our responsible gaming policy.

If you disagree with any part of these terms, please refrain from using our platform. For any questions, contact our 24/7 live chat support.

Account Registration

To open an account at kk1, the registrant must meet the following conditions:

• The registrant must be 21 years of age or older.
• Each individual may create only one account.
• All information provided during registration must be truthful, complete, and up to date.
• Opening an account in the name of or on behalf of a third party is prohibited.
• The user must provide a valid mobile number and email address.

Creating an account using false information is a serious violation of these terms and conditions. In such cases, kk1 reserves the right to immediately close the account and forfeit all balances.

Multiple Accounts

Creating multiple accounts using the same person, the same device, the same IP address, or the same payment method is strictly prohibited. In such cases, all related accounts will be closed and bonuses will be forfeited.

Age Verification

kk1 is firmly committed to preventing underage gaming. Our platform is for individuals aged 21 and above only.

kk1 reserves the right to verify a user's age at any time. Any one of the following documents may be requested for age verification:

• National Identity Card (NID)
• Valid Passport
• Driving License

Account Security

You are solely responsible for keeping your account secure. Please keep the following in mind:

• Never share your password with anyone else.
• Use a strong and unique password and change it regularly.
• Always log out after logging in from a public or shared device.
• If you notice any suspicious activity on your account, contact us immediately.
• Allowing a third party to use your account is strictly prohibited.

Any transaction or activity carried out using your login credentials will be considered your own. kk1 will not be liable for unauthorised access by a third party.

Deposits and Withdrawals

All financial transactions on kk1 are conducted in Bangladeshi Taka (BDT / ৳). We support the following payment methods: bKash, Nagad, Rocket and Upay.

Deposit Terms

• The minimum deposit amount is ৳300 (for all methods).
• Only payment methods registered in your own name may be used on your account.
• Deposits from third-party accounts are not permitted.

Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally completed within 15 minutes to 2 hours.
• KYC verification must be completed before making a withdrawal.
• Wagering requirements must be met before withdrawing from a bonus balance.
• kk1 may request additional verification for suspicious transactions.

Bonuses and Promotions

kk1 offers various bonuses and promotional offers. Each bonus has its own terms which must be read before claiming.

Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳10,000. The following conditions apply when claiming this bonus:

• The minimum first deposit to receive the bonus is ৳300.
• Before withdrawing the bonus balance, wagering of 10 times the total bonus amount must be completed.
• A specific time limit applies for meeting the wagering requirements.
• The wagering contribution of some games may differ.

General Bonus Terms

• Claiming a bonus is entirely optional.
• One bonus cannot be used alongside another bonus at the same time (unless explicitly stated).
• Bonuses claimed in a fraudulent manner will be forfeited.
• kk1 reserves the right to change, suspend, or cancel any promotion.
• VIP members receive weekly cashback at Bronze, Silver, and Gold tiers.

Gaming Rules

All games on kk1 are operated on a fair and transparent basis. Various types of games are available on our platform, including slots, live casino, fishing games, card games, and sports betting.

General Gaming Rules

• Payouts resulting from software errors or technical issues will be considered void.
• kk1 complies with the rules of its game providers and those rules form part of these terms.
• Maximum and minimum bet limits may vary by game.
• If there is any dispute regarding the outcome of a game, kk1's decision is final.
• If a game session is interrupted due to loss of internet connection, the result of that round will be determined based on data stored on the server.

Sports Betting

Betting is available on cricket, football, kabaddi, and various other sports. If a match is cancelled or abandoned, the stake for that bet will be refunded or settled in accordance with the applicable rules.

Prohibited Activities

The following activities are strictly prohibited on the kk1 platform and may result in account closure:

• Bonus abuse or fraudulently claiming multiple bonuses.
• Attempting to influence platform operations through hacking, automated bots, or any other technical means.
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering or the purpose of cleaning illegal funds.
• Impersonating another user.
• Exploiting system errors and attempting to withdraw winnings obtained from such errors.
• Using the account for any purpose other than those stated in the user agreement.

Account Suspension and Closure

kk1 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Providing false or misleading information.
• Failure to complete age verification.
• Evidence of fraud, collusion, or bot usage.
• If the account remains inactive for an extended period.
• At the user's own request.

Closing your account yourself

You can request to close your account at any time via our live chat or email ([email protected]). Any valid balance can be withdrawn before the account is closed.

Responsible Gaming

kk1 places the highest priority on responsible gaming. We believe gaming should be for entertainment, not a source of financial problems.

• You can set your own daily, weekly, or monthly deposit limits.
• If needed, you can take a self-exclusion for a specified period.
• Our support team provides assistance related to responsible gaming.

For more details, visit our Responsible Gaming page.

Privacy & Data Protection

Your personal information is extremely valuable to us. kk1 uses SSL encryption and advanced cybersecurity technology to keep your data secure.

Full details on how your personal information is collected, stored, and used can be found on our Privacy Policy page.

• Your data is not sold to third parties.
• Information may be provided to authorities only when required by law.
• You have the right to request access to, correction of, or deletion of your data.

Dispute Resolution

If you have any dispute or complaint, please contact our support team first. We aim to resolve all disputes quickly and fairly.

Dispute Resolution Process

• Step 1: Report the issue via 24/7 live chat.
• Step 2: If unresolved, send a written complaint to [email protected].
• Step 3: Our senior team will review the matter within 72 hours.

For disputes regarding game outcomes, the game server logs will be considered as final evidence. kk1's decision is final and binding.

Limitation of Liability

kk1 accepts no liability for the following:

• Losses caused by internet disconnection or third-party technical failures.
• Data theft due to security vulnerabilities on the user's own device.
• Force majeure situations — natural disasters, war, or government restrictions.
• Financial losses from online gaming — gaming is entirely at your own risk.

In any situation, kk1's maximum liability will be limited to the amount of the relevant transaction.

Changes to Terms

kk1 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The "Last Updated" date on this page will be changed.
• For significant changes, members will be notified by email or through the platform.
• Updated terms and conditions will take effect from the date of publication.
• If you continue to use the platform after changes are made, you will be considered to have accepted the new terms and conditions.

If you have questions about any specific change to the terms, please contact our support team.